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Privacy Policy

A legal disclaimer

The information provided on this website is for general informational purposes only. While we make every effort to ensure that the information contained on this website is accurate and up to date, we make no representations or warranties of any kind, express or implied, regarding the completeness, accuracy, reliability, suitability, or availability of the website or the information, products, services, or related graphics contained on the website.
 

Any reliance you place on such information is strictly at your own risk. Under no circumstances shall the company, its owners, employees, affiliates, or partners be liable for any loss or damage, including without limitation indirect or consequential loss or damage, arising from the use of this website or reliance on any information provided herein.


This website may contain links to third-party websites. These links are provided for your convenience and do not signify our endorsement of the content, products, services, or views expressed on those websites. We have no control over the nature, content, and availability of those sites and accept no responsibility for them.
 

All content on this website, including text, images, graphics, logos, and other materials, is the property of the business unless otherwise stated and is protected by applicable intellectual property laws. Unauthorised use, reproduction, or distribution of any content is prohibited without prior written permission.
 

By using this website, you acknowledge and agree to this disclaimer and the terms outlined herein.

Privacy Policy (Overview)

Effective Date: 30 June 2026
 

1. Who We Are:

Acacia Roots International LTD is a company registered in England and Wales under Company Number 17290893. We are committed to protecting your privacy and handling your personal information in accordance with the UK General Data Protection Regulation (UK GDPR) and the
Data Protection Act 2018.


2. Information We Collect: We may collect the following information:

  • Name and contact details

  • Email address and telephone number

  • Postal and billing address

  • Payment information

  • Passport or travel information where necessary for travel bookings (where relevant)

  • Event registration details

  • Communication preferences

  • Website usage information 
     

3. How We Collect Information: We collect information when you - 

  • Complete a contact form

  • Register for an event

  • Book travel services

  • Subscribe to newsletters

  • Make payments or enquiries

  • Communicate with us by email or telephone

  • Visit our website through cookies and analytics tools.
     

4. How We Use Your Information: We use your personal information to -

  • Organise and manage events

  • Arrange travel services and bookings

  • Provide development and consultancy services

  • Respond to enquiries and provide customer support

  • Process payments and invoices

  • Send important updates regarding bookings or events

  • Improve our website and services

  • Comply with legal and regulatory obligations

  • Prevent fraud and maintain security.
     

5. Legal Basis for Processing:  Under UK GDPR, we process your information based on. 

  • Your consent

  • Performance of a contract

  • Compliance with legal obligations

  • Our legitimate business interests.
     

6. Sharing Your Information:  We may share your information with:

  • Event venues and organisers

  • Travel providers, airlines, hotels, and transport companies

  • Payment processors

  • Government authorities where required by law.
     

We do not sell your personal information to third parties.
 

7. Data Retention: We retain personal information only for as long as necessary to fulfil the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce our agreements.
 

8. Data Security:  We implement appropriate technical and organisational measures to protect your information against unauthorised access, loss, misuse, or disclosure.

9. Your Rights Under UK data protection laws, you have the right to -

  • Access your personal data

  • Correct inaccurate information

  • Request deletion of your information

  • Restrict or object to processing

  • Withdraw consent where applicable

  • Request transfer of your data

  • Lodge a complaint with the UK Information Commissioner's Office (ICO).
     

10. Cookies: Our website uses cookies and similar technologies to improve user experience and analyse website traffic. You may manage cookie preferences through your browser settings.
 

11. International Transfers: Where information is transferred outside the United Kingdom, we will ensure appropriate safeguards are in place to protect your personal data.

12. Changes to This Policy: We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

13. Contact Us: If you have any questions about this Privacy Policy or how we handle your personal information, please contact:

Email: contact@acaciaroots.org

What to include in the Privacy Policy

A comprehensive Privacy Policy should include the following sections:

  1. Business Information

    • Company name

    • Registered address

    • Contact details

    • Privacy contact or Data Protection Officer (if applicable)
       

  2. Information Collected

    • Personal information (name, email, phone number, address)

    • Payment information

    • Account details

    • Technical and usage data

    • Cookies and tracking technologies
       

  3. How Information Is Collected

    • Contact forms

    • Account registration

    • Purchases and transactions

    • Cookies and analytics tools

    • Third-party integrations
       

  4. How Information Is Used

    • Customer service and support

    • Processing orders and payments

    • Marketing and communications

    • Improving products and services

    • Security and fraud prevention

    • Legal and regulatory compliance
       

  5. Sharing of Information

    • Service providers and contractors

    • Payment processors

    • Legal authorities when required by law

    • Business transfers or mergers
       

  6. Data Retention

    • How long information is kept

    • Criteria used to determine retention periods
       

  7. Data Security

    • Security measures used to protect personal information

    • Limitations and risk disclosures
       

  8. User Rights

    • Right to access personal data

    • Right to correct inaccurate data

    • Right to delete information

    • Right to restrict processing

    • Right to object to marketing communications

    • Right to data portability where applicable
       

  9. Cookies Policy

    • Types of cookies used

    • Purpose of cookies

    • How users can manage cookie preferences
       

  10. Children's Privacy

    • Whether the website is intended for children

    • Age restrictions and parental consent requirements
       

  11. International Data Transfers

    • Whether information is transferred outside the user's country

    • Safeguards used to protect transferred data
       

  12. Policy Updates

    • How changes to the Privacy Policy will be communicated

    • Effective date of the latest version
       

  13. Contact Information

    • Email address for privacy enquiries

    • Mailing address

    • Customer support details

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